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- Check-In & Check-Out
- Check-in: 3:00 PM – 6:00 PM
Check-out: By 10:00 AM
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- Is there a cancellation fee?
- Yes, a cancellation fee will apply depending on the timing of the cancellation.
Cancellation Policy
7 days before check-in: 50% of the accommodation fee
On the day of check-in: 100% of the accommodation fee
No-shows (no contact): 100% of the accommodation fee
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- Is shuttle service available?
- About Shuttle Service
We do not usually provide shuttle service; however, special arrangements may be possible upon consultation.
The nearest bus stop is “Kawaguchi Kyokumae.”
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- What is the room capacity?
- QOO HOUSE accommodates 2 to 4 guests, and NEL HOUSE accommodates 1 to 2 guests.
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- How many beds are there?
- QOO HOUSE has 4 single beds, and NEL HOUSE has 2 single beds.
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- What amenities are available?
- We provide toothbrushes, cotton pads, cotton swabs, and combs.
Women's Shower Room Amenities:
Shampoo, conditioner, body soap, body cream, cleansing, toner, emulsion, hairdryer
Men's Shower Room Amenities:
Shampoo, conditioner, body soap, hairdryer
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- Is it possible to enjoy BBQ and meals even if it rains?
- Yes, our facility is all-weather, so you can enjoy them even on rainy days.
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- Is there air conditioning or climate control?
- We provide fans and heating equipment.
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- Is Wi-Fi available?
- Wi-Fi is available only around the reception area.
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- Are toilets available?
- Each room has a private toilet.
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- Are there power outlets?
- Each room is equipped with power outlets for your convenience.
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- Are fireworks allowed?
- We apologize, but fireworks are prohibited.
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- Are there convenience stores or supermarkets nearby?
- There is a convenience store about a 6-minute drive away, and a supermarket about a 15-minute drive away.
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- Can we bring our own food and drinks?
- Yes, you are welcome to bring your own.
We provide one cooler box free of charge.
Frequently Asked Question
